Creating a Paynova account is easy! Simply click on the "Sign Up" button, fill in your personal information, verify your email address, and complete the identity verification process. You'll be ready to start using Paynova in just a few minutes.
Yes, your money is completely safe with Paynova. We use bank-level security measures, including encryption and two-factor authentication. All funds are held in segregated accounts at regulated financial institutions, and we are fully compliant with international financial regulations.
Our fees vary depending on the amount, destination, and payment method. We offer competitive exchange rates and transparent fees with no hidden charges. You can see the exact fee before confirming any transfer. Generally, our fees are significantly lower than traditional banks.
Most transfers are completed within 1-2 business days. However, transfer times can vary depending on the destination country, payment method, and verification requirements. You can track your transfer status in real-time through your Paynova account.
To verify your account, you'll need a valid government-issued ID (passport, driver's license, or national ID card) and proof of address (utility bill or bank statement from the last 3 months). For business accounts, additional documentation may be required.
You can add money to your Paynova account through various methods including bank transfer, credit/debit card, or other local payment methods depending on your country. Simply go to the "Add Money" section in your account and follow the instructions for your preferred method.
Paynova supports over 50 currencies worldwide, including major currencies like INR, USD, EUR, GBP, and many more. You can check the full list of supported currencies in your account dashboard or contact our support team for specific currency availability.
To get a Paynova card, you need to have a verified account. Once verified, you can order a card through your account dashboard. The card will be delivered to your registered address within 5-7 business days. You can choose between virtual and physical cards depending on your needs.
You can cancel a transfer if it hasn't been processed yet. Go to the "Transfers" section in your account, find the transfer you want to cancel, and click the "Cancel" button. If the transfer has already been processed, please contact our support team immediately for assistance.
You can contact our customer support team 24/7 through multiple channels: live chat in the app or website, email at support@Paynova.com, or phone support in your local language. We also have a comprehensive Help Center with detailed guides and FAQs.